Welcome to the secure online store for www.quietsolution.com We support high encryption standrads: SSL 3.0, RC4 with 128 bit encryption (High); RSA with 1024 bit exchange, so your order is safe. Contact Info: Quiet Solution 1250 Elko Drive Sunnyvale, CA 94089 408-541-8000 sales@quietsolution.com Your order confirmation and receipt will also be automatically e-mailed to you. If you do not receive your e-mail confirmation, please check the e-mail address provided to us and e-mail sales@quietsolution.com for further assistance. Tracking: Tracking information will be e-mailed to you within 24-48 business hours upon shipment from our warehouse. Refused Deliveries If for any reason a delivery is refused by the customer, or the shipper is unable to deliver after multiple attempts, Quiet Solution will charge a 20%restocking fee plus the total amount of the shipping charges to the customers credit card. Shipping Charges: Actual shipping charges will be calculated BEFORE you complete your order, and you may change your shipping method if you wish to obtain the lowest cost before submitting your final order. If shipping & handling charges do not appear during check out or appear as $0.00, shipping and handling charges will be assessed prior to shipment, and we will call you for approval with the actual amount. In this case, shipping & handling charges may appear separately on your credit card statement. Tax: Sales tax is added for shipments within California Returns: Unopened containers may be returned up to 30 days from date of purchase. Please email sales@quietsolution.com first with your order number for authorization. Pack the product well such that it will not be damaged in shipping, and return via UPS Ground to us at the above address ATTN RETURNS- ORDER #xxx. There is a 20% restocking fee on returns for refund. Warranty: Quiet Solution warrants this product to be free from manufacturing defects for 1 year from date of purchase. The warranty is limited to the purchase price of the product. Usability in particular applications is the responsibility of the buyer. While the products have been fully tested by independant labs in accordance with industry specifications, no warranty is expressed or implied for performance in any particular user application. Volume Requirements: We manufacture our own products in Sunnyvale, CA. If you have a commercial application, please email us to discuss volume pricing at sales@quietsolution.com.